Posts tagged Kent M. Keith
Servants and Servant Leaders

I learned something at a Greenleaf Conference ten years ago that made an impression on me. The conference was held at a big hotel. Out in front there was a bellman who was especially good at welcoming hotel guests as they arrived at the entrance. He had a great smile, greeted everyone cheerfully, and helped guests with their luggage. He answered questions, provided information, and gave directions to the hotel check-in. He made the guest experience very pleasant.

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