Posts tagged blog
Living In a Remote World

Organizations are trying to widen their cultures to capture the attention of the millennial workforce, seeking to provide them with the most sought after flexible work environment. Could remote work be the key to the ideal work-life balance? It’s intended to produce happy and effective hard-working employees, affording them the opportunity to spend less time commuting and more time engaging in their personal hobbies.

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THE COURAGEOUS SERVANT LEADER

Perhaps one of the more underrated attributes of servant leaders is their ability to demonstrate courage. The perception of servant leaders as “nice guys” overshadows the courageous conversations and decisions servant leaders make daily. It is impossible to practice servant leadership without also having the courage to do the right thing despite opposition

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Five Things Your Controlling Leader Won’t Tell You Part One

Understanding the way your boss thinks and responding as a servant leader, or in this case servant follower, can improve your workplace experience. In part one of this blog; I will share five “secrets” of a controlling leader. Part two will contain some suggestions for responding to a controlling leader as a servant follower.

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Is Santa a Servant Leader?

Yesterday was our holiday party at Servant Leadership Institute. It was a wonderful time of enjoying holiday music, hearing people’s plans for the holidays, exchanging Secret Santa gifts and of course eating! Naturally, it got me thinking about dear old Santa Claus. Certainly Santa is a leader, influencing reindeer and all those elves. But is he a servant leader? Let’s examine the man as legend and you can decide.

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Community of Practice

The solution for this group was to form a Community of Practice. It is designed so you can have a servant leadership training program that is self-sufficient. It begins with a cohort of leaders, who after receiving some initial servant leadership training from the Servant Leadership Institute; commit themselves to learn about and practice servant leadership behaviors.

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SERVANT LEADERSHIP TRANSFORMS

A call center, at peak times, had an average customer wait time of 8 minutes 15 seconds and a call abandonment rate of 48%. The call center manager repeatedly requested additional staff. The CEO felt the manager was doing a poor job, so the staff was not well trained or motivated. A consultant was hired to “document that the department is mismanaged and the manager is lazy.”

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Hey Momma, Who’s Talkin’ Now?

In our episode we welcome back two of our servant leadership team members who are also Mommas working to live as servant leaders 24/7. Join Lisa Courtemache and Cassie Onori as they talk about the joys and challenges of raising servant leader kids.  They will share about having intentional communication with their children, asking open ended questions and listening to understand. 

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Servants and Servant Leaders

I learned something at a Greenleaf Conference ten years ago that made an impression on me. The conference was held at a big hotel. Out in front there was a bellman who was especially good at welcoming hotel guests as they arrived at the entrance. He had a great smile, greeted everyone cheerfully, and helped guests with their luggage. He answered questions, provided information, and gave directions to the hotel check-in. He made the guest experience very pleasant.

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