Posts tagged blog
Five Things Your Controlling Leader Won’t Tell You Part One

Understanding the way your boss thinks and responding as a servant leader, or in this case servant follower, can improve your workplace experience. In part one of this blog; I will share five “secrets” of a controlling leader. Part two will contain some suggestions for responding to a controlling leader as a servant follower.

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Is Santa a Servant Leader?

Yesterday was our holiday party at Servant Leadership Institute. It was a wonderful time of enjoying holiday music, hearing people’s plans for the holidays, exchanging Secret Santa gifts and of course eating! Naturally, it got me thinking about dear old Santa Claus. Certainly Santa is a leader, influencing reindeer and all those elves. But is he a servant leader? Let’s examine the man as legend and you can decide.

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Community of Practice

The solution for this group was to form a Community of Practice. It is designed so you can have a servant leadership training program that is self-sufficient. It begins with a cohort of leaders, who after receiving some initial servant leadership training from the Servant Leadership Institute; commit themselves to learn about and practice servant leadership behaviors.

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SERVANT LEADERSHIP TRANSFORMS

A call center, at peak times, had an average customer wait time of 8 minutes 15 seconds and a call abandonment rate of 48%. The call center manager repeatedly requested additional staff. The CEO felt the manager was doing a poor job, so the staff was not well trained or motivated. A consultant was hired to “document that the department is mismanaged and the manager is lazy.”

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Hey Momma, Who’s Talkin’ Now?

In our episode we welcome back two of our servant leadership team members who are also Mommas working to live as servant leaders 24/7. Join Lisa Courtemache and Cassie Onori as they talk about the joys and challenges of raising servant leader kids.  They will share about having intentional communication with their children, asking open ended questions and listening to understand. 

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Servants and Servant Leaders

I learned something at a Greenleaf Conference ten years ago that made an impression on me. The conference was held at a big hotel. Out in front there was a bellman who was especially good at welcoming hotel guests as they arrived at the entrance. He had a great smile, greeted everyone cheerfully, and helped guests with their luggage. He answered questions, provided information, and gave directions to the hotel check-in. He made the guest experience very pleasant.

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Humility in Leadership with Peter Mulinge

We met today's guest many years ago at one of our servant leadership workshops here in Carlsbad, CA. Peter Mulinge, is the CEO of the Africa Servant Leadership Development Institute, and President of Transitional Leadership Development. He is a trainer, coach and workshop facilitator. Peter’s passion is to train leaders to be excellent performers.

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Serving with "TA - DA"

What does my “Ta-Da” story have to do with leadership? It struck me this morning as I started my day that we all have the opportunity each and every day to do “Ta-Da” work. What would your boss think if you walked into his/her office and slid your completed report, project or spreadsheet into the inbox with a resounding “Ta-Da”?

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2018 Conference Speaker: Vicki Floyd Clark

Back by popular demand, we are proud to announce that Vicki Floyd Clark will be returning to the #SLC18SanDiego stage.  Vicki was an attendee favorite at our 2017 servant leadership conference "The Music of Servant Leadership." We are excited to see the impact Vicki will make in 2018 as she helps attendees navigate through the servant leadership landscape.

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The Power of Investing in Others

Inthis episode our founder and CEO Art Barter sits down with the President and CEO of the Carlsbad Chamber of Commerce, Ted Owen, to discuss how he with his team has built and maintained such a successful chamber.  Listen as Ted and Art share about the power of adding value to others and meeting people where they are when serving them.  This podcast is full of amazing insight and reflection.  Enjoy!

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