Every once in a while, I am struck by what a great place I work at. As I walked down the hall recently, I saw a sales VP walking with an accounting person, asking him questions about something the accounting person needed and promising it would be provided by “Monday or sooner if he needed it.”
Read MoreWhether you’re an avid talker or think you’re a pretty good listener, listening to understand takes practice and dedication to truly commit to the matter at hand, really listening to those who are talking to you.
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